LOTTERIES SOUTH AFRICA NLC launches Digital Innovation Hub to improve user experience 5 months ago Samuel Post Views: 240 South African national lottery regulator the National Lotteries Commission (NLC) has launched an internal Digital Innovation Hub to introduce more digital technologies and improve its internal and external stakeholder communications. According to ITWeb, the new unit is part of the NLC’s new digital strategy that strives to ensure it provides a faster, innovative and efficient user experience to its clients and its beneficiaries. The commission hopes the new hub will also help develop digital solutions that will reduce operation costs, keep up-to-date with international and local innovation trends, and build up its brand reputation and impact. Commissioner Thabang Charlotte Mampane said at the Digital Innovation Hub’s launch: “From the start of the COVID-19 pandemic, the NLC proved itself agile and quick to respond to beneficiary needs, which in turn, strengthened our resolve to develop an innovation strategy that will help to build a powerful culture of innovation throughout our organisation. The Digital Innovation Hub is designed to deliver a multi-faceted platform that will engage all stakeholders and inspire innovation within the NLC.” Many other speakers were at the NLC’s internal Digital Innovation Hub launch including Coenie Middel, founding member of Middel & Partners, several international innovation entrepreneurs, and a master facilitator for the FORTH innovation methodology, who also hosted the launch and is helping the commission with its innovation. Speakers shared their knowledge on employee engagement, the establishment of an innovative culture within the NLC, and the need for and value of effective innovation in today’s digital environment. Mampane added: “The nature of the organisation is dynamic, and with this game-changing new initiative, we are looking for wide-ranging new and revitalised products, services and solutions across the spectrum of our business, including our processes, structures, models, culture, brand positioning, stakeholder experiences and communication distribution channels.” Source: lotterydaily.com SamuelI am a journalist specializing in gambling in Africa and around the world. I am particularly interested in stories about games and casinos. Facebook Twitter LinkedIn Email Print Tags: Digital Innovation Hub, lotteries, National Lotteries Commission Continue Reading Previous How Popular is Sports Betting in South AfricaNext Playgon Games goes live in South Africa’s More Stories KENYA LOTTERIES Film board should leave radios alone 14 hours ago Szarlot ONLINE SOUTH AFRICA Yggdrasil has a franchise partner in Africa through Intelligent Gaming 5 days ago Iwo Bulski ONLINE SOUTH AFRICA How to bet online if you live in South Africa? 6 days ago Samuel GHANA LOTTERIES Ghana National Lottery Authority Announced Registration Interested Entities 6 days ago Adeleye Awakan ONLINE SOUTH AFRICA Industries With A Big South African Presence 7 days ago Samuel CASINO SOUTH AFRICA SA government yet to budge on Online Casino Laws 1 week ago Szarlot ONLINE SOUTH AFRICA Pragmatic Play set for African expansion with intelligent gaming deal 2 weeks ago Iwo Bulski HOT NEWS ONLINE SOUTH AFRICA SA Regulators has warned Binance is not authorized to provide Financial Service 2 weeks ago Adeleye Awakan CASINO SOUTH AFRICA Sun International closes Swaziland casino 2 weeks ago Iwo Bulski KENYA LOTTERIES The Kenyan regulatory board suspends 81 lottery account numbers 2 weeks ago Iwo Bulski BETTING SOUTH AFRICA Evolution goes live in South Africa with SunBet 3 weeks ago Samuel CASINO SOUTH AFRICA Sun International reports 51% revenue growth 3 weeks ago Samuel Leave a Reply Cancel replyYour email address will not be published. Required fields are marked *Comment Name * Email * Website Save my name, email, and website in this browser for the next time I comment. This site uses Akismet to reduce spam. Learn how your comment data is processed.