LOTTERIES SOUTH AFRICA NLC launches Digital Innovation Hub to improve user experience 1 month ago Samuel Post Views: 96 South African national lottery regulator the National Lotteries Commission (NLC) has launched an internal Digital Innovation Hub to introduce more digital technologies and improve its internal and external stakeholder communications. According to ITWeb, the new unit is part of the NLC’s new digital strategy that strives to ensure it provides a faster, innovative and efficient user experience to its clients and its beneficiaries. The commission hopes the new hub will also help develop digital solutions that will reduce operation costs, keep up-to-date with international and local innovation trends, and build up its brand reputation and impact. Commissioner Thabang Charlotte Mampane said at the Digital Innovation Hub’s launch: “From the start of the COVID-19 pandemic, the NLC proved itself agile and quick to respond to beneficiary needs, which in turn, strengthened our resolve to develop an innovation strategy that will help to build a powerful culture of innovation throughout our organisation. The Digital Innovation Hub is designed to deliver a multi-faceted platform that will engage all stakeholders and inspire innovation within the NLC.” Many other speakers were at the NLC’s internal Digital Innovation Hub launch including Coenie Middel, founding member of Middel & Partners, several international innovation entrepreneurs, and a master facilitator for the FORTH innovation methodology, who also hosted the launch and is helping the commission with its innovation. Speakers shared their knowledge on employee engagement, the establishment of an innovative culture within the NLC, and the need for and value of effective innovation in today’s digital environment. Mampane added: “The nature of the organisation is dynamic, and with this game-changing new initiative, we are looking for wide-ranging new and revitalised products, services and solutions across the spectrum of our business, including our processes, structures, models, culture, brand positioning, stakeholder experiences and communication distribution channels.” Source: lotterydaily.com SamuelI am a journalist specializing in gambling in Africa and around the world. I am particularly interested in stories about games and casinos. Facebook Twitter LinkedIn Email Print Tags: Digital Innovation Hub, lotteries, National Lotteries Commission Continue Reading Previous How Popular is Sports Betting in South AfricaNext Playgon Games goes live in South Africa’s More Stories EXPERTS SOUTH AFRICA Learn How Many Years It Takes for Different Materials to Break Down – Use Them Wisely! 3 days ago Samuel ONLINE SOUTH AFRICA Why is online gambling so popular in South Africa? 5 days ago Samuel BETTING SOUTH AFRICA Hollywoodbets Announced Sponsorship for SA women League 6 days ago Adeleye Awakan EXPERTS SOUTH AFRICA Gambling Board CEO of South Africa’s most-populous province suspended 7 days ago Samuel HOT NEWS ONLINE SOUTH AFRICA Smartphone users will reach 26 million in South Africa by 2023 7 days ago Szarlot CASINO SOUTH AFRICA 8 tricks casinos use to keep you spending your money 7 days ago Samuel LOTTERIES ZAMBIA Zambia to Establish a Regulator for Lottery 1 week ago Iwo Bulski BETTING SOUTH AFRICA Betfred purchases Betting World to crack South Africa 2 weeks ago Iwo Bulski EXPERTS SOUTH AFRICA Novomatic Africa announces new management structure 2 weeks ago Iwo Bulski ONLINE SOUTH AFRICA Bitcoin ‘scam’ has South Africa’s police chasing billions 2 weeks ago Samuel BETTING SOUTH AFRICA Online punter wins R4.2 million from one bet 3 weeks ago Samuel CASINO SOUTH AFRICA Best casino to visit in Cape Town 1 month ago Szarlot Leave a Reply Cancel replyYour email address will not be published. Required fields are marked *Comment Name * Email * Website Save my name, email, and website in this browser for the next time I comment. This site uses Akismet to reduce spam. Learn how your comment data is processed.